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Business4 min read

Three questions before you take bookings online.

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Online bookings on your site end the back-and-forth on the phone. But three answers need to be clear first, because visitors only see times that are truly free, and these answers decide which times those are.

1. How long do your services take?

Free times are worked out from each service's duration. If a haircut takes 30 minutes and coloring 90, add them as separate services. Be realistic; a duration that's too short means appointments squeezed back to back.

2. Who takes the appointments?

If you work alone, there's nothing to set up. If you're a team, add the people who take appointments under Appointments > Settings: a request is held for someone free at that time, and whoever confirms it takes it. The same time can be booked as many times as there are free people.

3. When are you open?

Enter your weekly working hours; add two ranges to a day for a lunch break. In the rules, choose how soon and how far ahead people can book. Days off and closed times go in the calendar.

With these three answered, add the Appointment section to your site. Requests land in the panel's calendar and inbox; when you confirm, the customer gets an email.

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