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Tactic 04Appointments3 min

Move your empty hours to Saturday

If some weekday hours always stay empty, close them and add them to Saturday. Visitors only ever see times that are truly free.

In short
  • Find the weekday hours that always stay empty in your calendar.
  • Close that range in your working hours and add it to Saturday.
  • The change applies on your site right away; no publishing needed.

Why it matters

Working customers can't come in on a weekday afternoon; Tuesday afternoon sits empty while people call on Saturday asking if you have room. Moving hours to the day people want means more bookings for the same effort.

Do it in the panel

  1. Look at the calendar On the Appointments screen, go through the last few weeks and note which days and times always stay empty.
  2. Change your working hours In Settings, under Working hours, shorten that day's range and add a range to Saturday. For a lunch break, add two ranges to a day.
  3. Tell your team Everyone works the site's working hours; enter a time when only one person is away as their leave in the calendar.
Measure: in Analytics, compare the number of booking requests in People who reached you with the weeks before.
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One more tactic.

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